UPDATE: 1/2/2021: Our office is currently closed due COVID-19 Lock down in accordance with instructions by the State Government’s health advice until further notice.
However all staff are available via mobile & email. Please CLICK HERE for a list of all staff and contact numbers. Other emergency information is displayed BELOW:
Note: If an emergency repair is required during business hours please call your Property Manager on 08 9200 6168. Should our office be closed, please call 0488 668 227 or 0488 488 644 and leave a message.
Please CLICK HERE for our emergency guidelines.
The following items are considered to be an Emergency Repair :
- Burst water service
- Gas leak
- Blocked or broken toilet (if you have only 1 toilet in your property)
- Fault/damage likely to cause injury or danger to your life or limb
- Serious roof leak
- Electrical shock/fault
You must then refer to our preferred contractor list below. Following this: Please ensure you email us on [email protected] to report your emergency situation in writing.
Please note that a broken air-conditoner/heater is NOT considered an Emergency situation however we will always endeavour to arrange repairs as soon as practicable.
If after hours, leave a detailed message of the situation on 0488 668 227 or 0488 488 644 and refer to the Emergency contact numbers below:
Electrician: Renewed Electrical
+61 433 147 599
Electrician: Mactec Electrical
(08) 9302 3889
Plumber: Stellar Plumbing & Gas
0409 290 933
LOST KEYS OR LOCKED OUT?
Office Hours – you can collect our office set of keys and return them to our office within the hour. Identification will be required.
After Hours – contact a Locksmith at your cost. We recommended the following Locksmith
Locksmith: Guardian Lock & Safe
0418 908 753 - Mike
If you have lost a remote/fob for your building, please let us know as this is arranged via the Strata Company.
Also refer to the Trouble Shooting Guide included in your Tenant Moving In Kit.
OTHER EMERGENCY CONTACTS
Call 000 for Fire or Life-Threatening Emergencies
Call 131 444 for Police Assistance (non life-threatening, including break-ins and noise complaints)
Call 132 500 for SES Emergency Assistance (natural disasters)
Call 133 337 for SES Emergency Information